Privacy Policy

Last updated: October 2025

1. Information we collect

We collect information to operate our website effectively, improve our content, and communicate with potential clients.

You may provide us with:

  • Your name, company name, and email address (when you contact us)
  • Any details you include in your message or request

We automatically collect:

  • IP address and approximate location
  • Browser type, operating system, device data
  • Pages viewed, time spent, clicks, scrolls, and other usage interactions
  • Referring websites or campaigns
  • Cookies and analytics data from Google Analytics 4 (GA4) and Microsoft Clarity

2. How we use your information

We use collected information to:

  • Respond to messages and service inquiries
  • Improve our website's performance and usability
  • Understand how visitors interact with our pages (via GA4 and Clarity insights)
  • Maintain site security and detect technical issues
  • Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and analytics

We use cookies and similar technologies to collect anonymous analytics and behavioral data.

Google Analytics 4 (GA4)

GA4 helps us understand how visitors use our site. Google may collect information such as:

  • Pages visited, session duration, browser type, and approximate location
  • Device identifiers and referral sources
  • Data is processed in accordance with Google's Privacy Policy.

Microsoft Clarity

We use Clarity to record anonymized session data (mouse movements, clicks, scrolls) to identify usability issues and improve our site. Clarity does not record personally identifiable information.

See Microsoft's Privacy Statement for details.

You can control or delete cookies in your browser settings. Some site functions may not work properly if cookies are disabled.

4. How we share data

We may share limited data with:

  • Service providers who host or support our website
  • Google and Microsoft, as analytics processors under their respective terms
  • Legal authorities, when required to comply with law or protect our rights

We do not share personal data with advertisers or unrelated third parties.

5. Data retention

  • We keep personal data only as long as necessary for the purpose it was collected.
  • Analytics data may be stored by GA4 and Clarity for standard retention periods (typically up to 26 months).
  • When data is no longer needed, it is securely deleted or anonymized.

6. Your rights (GDPR and similar laws)

If you are located in the EU or another jurisdiction with privacy laws, you have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

To exercise these rights, contact us at hello@pixelfreight.com.

7. Security

  • We use reasonable technical and organizational measures to protect your data (secure hosting, encryption, limited access).
  • However, no system is completely secure. You use our website at your own risk.

8. Children's privacy

  • We do not knowingly collect data from children under 16.
  • If we learn that we have done so, we will promptly delete it.

9. Updates to this policy

  • We may update this Privacy Policy periodically.
  • All updates will be posted on this page with the revised date above.

10. Contact

For any privacy-related questions or requests, contact us at:

hello@pixelfreight.com